What are supported shipping methods?

We handle the shipping methods, you are advised to directly contact us for more shipping information. 

Do I have to pay for customs and import taxes?

You may be charged customs duties and taxes for something you bought on because:
•    Duties and taxes are typically not included in the price of the item, and might not be included in the overall shipping costs you pay.
•    When shopping on Na2e.com, you are buying from overseas. That’s why sometimes you will be asked to pay customs duty. 

The taxes may depend on where your order was sent to, the type of items you bought, their value and the weight of the package. Different countries may have different tax policies regarding specific products. It’s always best to confirm this with your local customs authority.

You are responsible to clear VAT on all purchases made on Na2e.com. This can be done through the VAT clearance procedure of your local customs authority in your country of residence.

Please note: Customs duties and taxes are never paid for by Na2e.com

When will the seller send out my order？

Usually order processing and shipping takes between 15 to 25 Days.

Your patience is highly appreciated.